Refund Policy
General Refund Policy
We stand behind our product and your satisfaction with it is important to us. However, because our software is a digital service, we generally do not offer refunds once a billing cycle has started.
Exceptions
If you experience significant technical issues that prevent you from using the service and our support team is unable to resolve them within 14 days, you may be eligible for a prorated refund.
How to Request a Refund
To request a refund under these exceptions, please contact our support team at support@hypothetica.com with your account details and a description of the issue.